Madeleen Klopper is the financial gatekeeper and medical aid claim mastermind that understands how the system works. She’s kind in her approach, but determined to ensure the end goal. Madeleen is relentless, calling medical aids and following up on patient accounts.
Unlike a loan shark, dealing with patient debt and accounts requires a special touch. She uses her finesse and compassion to deal with “the difficult questions” and offers leniency when it’s needed.
Her pursuit is unforgiving and persistent. She confronts each problem with dedication and veracity. She holds a firm hand over the health of the business, making sure our practitioners can help a few more people. Because Madeleen’s core value is to make the world a better place for all of us. She strives to do what’s right – and she want to create a world where others do what is fair and honest.