The cost of an appointment depends on how you pay for the appointment.
You can pay with cash, card or medical aid. Being a concerned patient, you don’t want to be caught with unexpected medical bills. This page will provide you with everything you need to know.
We charge medical aid rates, which makes it possible for us to claim from ANY medical aid. Costs are be covered by your plan’s Benefits or Savings cover options. Check with your medical aid if funds are available in your Day-to-day or Savings account.
We allow one hour for our appointments to assess, test, diagnose and treat your problem.For a more detailed breakdown of what you can expect from a session, see our FAQ below. There are no additional or hidden costs to our appointments. The price is includes strapping, needles and the use of related machines for treatment. This means that after a session will only pay the above mentioned amounts, nothing more.
Medical Aid FAQ
No, Physiotherapists are first line practitioners, meaning no referral letter is necessary.
If you are uncertain whether or not to consult a physiotherapist, give us a call and we will make sure you get to the right person.
Give us a call right now on 012 1119040 or visit our contact page.
Monday – Friday: 07:30 till 18:00. visit our contact page for more details
We schedule 1 hour appointments. We follow up 2–3 days after the fist appointment.
We schedule 1 hour appointments to provide the therapist enough time to do all the necessary screening, testing, measuring and treatment. This is very important, we don’t want to rush you in and out of our practice.
As soon as possible, numerous scientific papers has stressed the importance of early intervention to prevent complications, promote recovery and prevent re-occurrence. The faster, the shorter the recovery.
Please Note: The are some problems that may arise form a home based treatment such as limited space, ineffective working table or bed, limited equipment and much more. We encourage patient that are able to move, rather to come to the practice for treatment.
We charge medical aid rates, and we provide one hour sessions.
A common trend in our industry: Patients are followed up with half hour sessions, at a higher price.
Make sure of all of the variables when comparing prices.
Our cash price for treatment is R800. We accept all medical aids
(medical aid claims are about R100 more for admin fees but will be claimed from the medical aid).
No Co-payment will have to be made.
We are contracted in with the medical aids, this makes it possible for us to claim from ANY medical aid. As long if it is not a network option – you pay less so that the medical aid can limit you to who you can see.
Make sure from your medical aid plan and option. Please check with your medical aid provider the amount of funds available and annual maximums to determine if there are benefits available.
If there are benefits available, the treatment will be covered in full.
You can pay cash or card right after the treatment. In the medical field we refer to these patients as ‘private’ patients. Advantage to these patients are payment is at a set discount rate of R800. You don’t pay more.
Yes, we do have card facilities.
Yes, sure. You can pay cash right after the treatment.
No, we do not accept any cheques.
Yes, the practice will e-mail a statement. The statement will include all the details necessary to claim from your specific medical aid. Then the medical aid will reimburse you. This will allow you more remaining benefits as it is a discounted rate
Comfortable and lose clothes will be appropriate. We needs to see the affected body part. Please dress comfortably but keep in mind, the area that will be treated will need to be exposed.
For lower back and leg/hip pain, shorts will be required to perform a proper assessment.
For upper limb and neck pain, a top that exposes the upper back is required such as a string top or vest.
Yes, if you have any old X-rays, Sonar, MRI, CT-scan. All scans and reports could be helpful if you have any.
Please have all the necessary information and documentation to ensure payment.
ID number of the Main Member and the patient(injured person)
Medical Aid Card or Membership number
Medical Aid Name: (e.g. Discovery, Medihelp, Bonitas, Liberty, Momentum)
Medical Aid Option/Plan: (Discovery: Keycare Plus, Essential Saver, Essential Core, Medihelp: Dimension 1, Necesse, Bonitas: BonClassic, BonSave, Momentum: Costom, Extender,)
Dependent number: This number is allocated to each person in the family (e.g. Main member = Father: 00, Mother=01, First child=02)
Remember your card or cash. You can pay right after the treatment.
No. You don‘t need a doctor’s referral to see a Physio
All Physiotherapists must be registered with the HPCSA and are considered first line practitioners. This means that they work in an open and equal partnership with medical and other healthcare practitioners in the care of patients.
First line practitioners are professionals who make independent diagnoses and can treat such conditions, provided it falls within his or her scope of practice. Therefore, please do not hesitate to contact us directly so we can determine the cause of your problem and decide on further action.
At Cilliers & Swart Physiotherapy practice, our treatment techniques includes various methods and procedures that will help you recover to your full potential.
Our treatment techniques include:
- Selective soft tissue manipulation
- Myofascial release
- Dry needling
- Spinal mobilisation & manipulation
- Muscle energy techniques
- Exercise rehabilitation
- Movement therapy
- Ice or heat therapy
- Taping & sports strapping
- Postural training
- Neural mobilisation
- Pain education
- Muscle relaxation techniques
- And much more…
There are many instances where it is appropriate to seek the help of a physiotherapist, if you are experiencing any of these mentioned below:
- Swelling, bruising or deformity of a body part.
- Experience muscle spasm or stiffness.
- Joint stiffness and/or aches and pains (particularly if your symptoms have persisted for more than 3 days).
- Limping or protecting a limb due to pain.
- Feeling pins and needles or numbness.
- If your limbs collapse or give way occasionally.
- Pain when resting (sitting or lying down).
- Advice on improving strength, flexibility, balance or fitness.
- Guidance on injury prevention or other aspects of musculoskeletal health.
- Just had an injury.
- Improve your physical performance for sport.
As a general rule, if you are unsure whether you need the help of a physiotherapist, it is always better to just call your practice & ask to speak to a Physio.
So in short, the main difference between your choice to see a biokineticist vs a physio you should ask yourself, “Experiencing any pain?” If Yes, consult a Physiotherapist.
A biokineticist is a health care professional registered under article 32 (1) (a) of the Act as a biokineticist. A qualified biokineticist is an exercise specialist whose goal is to improve the physical condition and quality of life of a patient through a physical assessment and the prescription of a scientifically-based physical activity programme.
The profession of biokinetics is concerned with preventive health care, the maintenance of physical abilities and final phase rehabilitation. Final phase rehabilitation refers to the period or phase in the rehabilitation process where physical activity and physical conditioning is part of the primary therapeutic modality. These goals are achieved by means of scientifically-based physical activity programmes, i.e. specific and individual-oriented physical training programmes based on the individual’s physical condition, compiled and supervised by a qualified biokineticist.
A Physiotherapist (Cilliers & Swart Physio)
Physiotherapists are trained in a wide spectrum of pathology, physiology and anatomical deviations that cause pain and other problems.
Cilliers & Swart Physiotherapists are health care professional who specialises in helping patients maximise their movement and function potential, especially after an injury, accident or surgery.
Cilliers & Swart Physiotherapy is part of a healthcare profession that assesses, diagnoses, treats, and works to prevent disease and disability through physical means. Physiotherapists use only evidence based manual therapy and various other treatment techniques. They are experts in physiology and pathology. We work in partnership with our patients, assisting them to overcome movement disorders, relieve pain or restore tissue to its normal state.
At Cilliers & Swart Physio we aim to empower you, enabling you to reach your goals, eliminate or minimise pain & dysfunction and make wise health and lifestyle changes. Our Physiotherapists spend a lot of energy investigating the cause of your dysfunction, to change these factors in order to avoid re-occurrence of an injury/problem.
Typical first session: A thorough history will be taken as part of the subjective interview. The aim of the interview is to get a clear picture of your problem, to ascertain your expectations and goals are. This is also done to streamline your physical assessment. A thorough physical assessment is then performed to enable us to rule out certain conditions, get closer to the diagnosis whilst looking for the underlying causes.
We then form a hypothesis of what may have gone wrong. Your physiotherapist will explain to you what her understanding of the problem is, and how she proposes to treat it. Treatment will then commence.
Follow-up sessions: At follow-up sessions, a short re-assessments may be performed, where after the appropriate treatment and rehabilitative exercises will commence.
The number of follow-up sessions, as well as how far apart these appointments are booked, depends on the type of condition that is being treated. Success of treatments depends on how compliant the patient is in performing their home exercises, avoiding certain aggravating activities and correct medication use.
Appointment duration: Cilliers & Swart Physio sessions are 60 minutes.
Fees: The practice charges fees at the medical aid rates. Card facilities are available for private patients who are not on medical aid.
Why let us treat you?
At Cilliers & Swart Physiotherapy you can expect:
- Timely help
- Accurate diagnosis
- New technologies
- A network of specialists
- Competitive pricing (low cost)
- Medical Aid Endorsement
- A team of medical professionals