Zanlé Pretorius is a private practice manager at Well Health Pro. She’s caring, to the point and hard working. Zanlé’s committed to get help for all the patients that contact us approaching every client with respect and honesty. She takes great care of other people’s feelings, but runs this private physio practice with loyalty and dedication. As a manager she can calmly advise you on the expert that’ll best fit your problem. Zanlé is well-organized, making sure things get done. Any info you need to calm those nerves, she’ll make sure you’re settled and comfortable about your recovery process about any medical aid question or payment queries you have.

“What you do makes a difference”
because in the end – it does.
My Story
Practice Manager – Zanlé Pretorius
I started my journey with Well Health Pro in 2023.
Wellness and being healthy has always been fascinating – mind, body and spirit. This ignited a passion that drove me to truly explore this complex network of integrated systems. So, I became more intrigued with the secrets of how daily routines affect health.
My core goal is motivating people to reach their full potential and guiding them to control the power within themselves. That’s why I have a wide range of studies from beauty therapy, acting, arts, creative therapies and instructor. Connecting with people on a daily basis keeps me fueled. I believe in the power of laughter and I often like to lighten a sad situation with some humor.
Partner of the Well Health Pro team
Working as a practice manager gives me the unique opportunity to blend my skills and knowledge in a health care setting. The main goal of my work is get to know the practitioners an their unique skill set, this gives me the power to match you with one of our expert professionals. So, yes, I want to hear your story. My role requires me to collect information to understand as much as I can about your situation. This guides me to make sure you’re at the right person to fix your problem. If not – I’ll tell you a joke.
You can count on me to give you a delicious cup of coffee and listen to you as you tell me about your problem. I can help you connect to our free Wi-Fi. Anything I can explain or guide you through to make you feel comfortable and at ease with your recovery journey. I’ll try to find creative solutions, and keep you in touch with your practitioner. Feel free to call me and I’ll relay the message to your practitioner. I’m here to help.
Get the help you really need
Medical professionals that care about you
Excellent physiotherapist Marlene Koen. Very professional, knowledgeable, and genuinely caring. The treatment was effective, and everything was clearly explained. I noticed improvement quickly. Highly recommended. Helene Margo06/02/2026 I was treated by Marlene Koen for rotator cuff pain due to a shoulder dislocation more a decade ago. I had physio before but with very meager results, this time I made sure I visited a shoulder specialist. Marlene read the report from the radiologist, asked further diagnostic questions and explained to me what the primary source of the pain was as well as the secondary causes. She made a careful assessment of the extent of my pain and shoulder weaknesses and monitored my progress with every visit. She prescribed exercises, made sure that I do them right, monitored whether and how often I did the exercises and gradually increased the intensity as well as scope. She also explained to me how to use anti-inflammatory drugs so that it would not impede the effect of the exercises. What made the biggest difference was her thorough explanations, that she monitored progress and that she held me accountable for keeping my side of the bargain - doing the exercises. I would recommend Marlene without reservations. She is thorough, highly knowledgeable, and kind but clear about what would help me in the long run. Lourens Bosman30/01/2026 Such a great experience with Marlene Koen. Knowledgeable, supportive, and truly invested in recovery. I’m feeling stronger and moving better—couldn’t be happier! Amanda Jonker27/01/2026 I had an excellent experience with Marlene Koen. Professional, knowledgeable, and genuinely caring. She took the time to understand my problem and tailored my treatment perfectly. I’ve seen real improvement and would highly recommend her. Caren Cilliers26/01/2026 I thoroughly enjoyed my sessions with my physiotherapist, Marlene at this facility. She has a very thorough, knowledgeable approach to the causes and consequences of muscle related injuries, especially those for runners. Her interactive and engaging style and consultative approach made it easier for me to relate with her in my treatment. Based on her interesting approach and expertise, I managed to overcome nagging, persisting knee and back pains, which have improved considerably since I consulted her. I recommend her for sports-related (especially running) muscle and other injuries. Afro-Nomad26/01/2026 I have consistently had an excellent experience with Cilliers & Swart Physiotherapy Practice. The team is highly knowledgeable and professional, and has assisted me effectively on multiple occasions. I would especially like to acknowledge Um’r Ismail, my current physiotherapist. He takes the time to thoroughly explain the diagnosis, underlying causes, and the structured pathway to recovery. This level of clarity and patient engagement sets him apart from other practices I have attended. I highly recommend Cilliers & Swart Physiotherapy Practice for their professionalism, expertise, and patient-centred approach. Ehren Sky23/01/2026 Um'r is a fantastic physio. He helped me get back to my normal activities really quickly. My knee is doing great! He knows his stuff and has a great sense of humor. I've already recommended 2 of my friends to his capable hands. Thanks, Um'r - 5 stars all the way. Salomon Van Niekerk21/01/2026 Thank you Marlene Koen for your amazing service.She answered all my questions and assisted me so quickly and their systems makes booking effortless. Andrea Coetzee21/01/2026